Customer Service and Client Care
Orders and Shipments
All inquiries for order status and shipping questions can be found by emailing your order ID to email@example.com. This will be available online, however currently we ask you drop us an email. Please note the web queries department do not answer product questions or give technical advice. The prices are automatically generated from dedicated suppliers. Errors and omissions excepted (E&OE). We reserve the right to cancel orders if information is incorrect.
All queries regarding accounts should be emailed with the relevant order number and account name to firstname.lastname@example.org or via PayPal or alternative payment processors.
All queries regarding our website or comments, please email our webmaster email@example.com
Customers should note that all online payments are processed via online payment processors and we keep no credit card or debit card details on file. For account customers, all orders are pre authorised before being processed, and have 30 days credit or payment due on the 20th of the following month.